Publication

Public Service Motivation in an Ethnically Heterogeneous Society: Towards a New Conceptual Framework

Simple item page
dc.contributor.authorNadia H. Yashaiya
dc.contributor.authorAbdillah Noh
dc.contributor.editorProfessor Lian Kwen Fee
dc.contributor.editorAssoc. Professor Paul J. Carnegie
dc.date.accessioned2025-11-06T08:15:55Z
dc.date.available2025-11-06T08:15:55Z
dc.date.issued2022
dc.description.abstractThis exploratory study seeks to detail propositions and a conceptual framework that factor ethnic heterogeneity and exclusive institutions in determining public service motivation (PSM). Drawing on scholarly work on PSM, heterogeneity and institutions, our paper suggests that in assessing an individual’s PSM and chances of joining the public service, ethnic heterogeneity matters. It matters because while personal attributes - like education, personal values and identity, political beliefs, socialisation - are important in determining one’s public service motivation, they are not the sole determinants. As the paper highlights, an ethnically heterogeneous environment with the potential of producing numerous types of exclusive institutions can influence one’s perception of the public service, alter one’s motivation to serve in the public service or even eliminate one’s chances of joining the civil service.
dc.format.extent30
dc.identifier.urihttps://repository.ubd.edu.bn/handle/123456789/3613
dc.language.isoen
dc.publisherInstitute of Asian Studies, Universiti Brunei Darussalam
dc.relation.ispartofseries70
dc.subject.lcshPublic service—Psychological aspects
dc.subject.lcshCivil service—Recruiting
dc.subject.lcshEthnicity—Political aspects
dc.subject.lcshHeterogeneity—Social aspects
dc.subject.lcshMalaysia—Ethnic relations
dc.titlePublic Service Motivation in an Ethnically Heterogeneous Society: Towards a New Conceptual Framework
dc.typeWorking Paper
dspace.entity.typePublication
Collections:
Academic Publication (IAS)
Files:

Browse